Project Description

Case Study: Pet Supply Retail Chain Shop in Shop and Delivery

 

The customer needed to make the big move online, syncing their retail locations with online inventories and delivery locations. Their chain of pet supply stores was growing rapidly with in-store traffic, and also receiving an ever increasing demand for delivered products.

Shuup Shop in Shop, POS, and Delivery modules connect their brick-and-mortar and online worlds. Each individual store sells through its own customized ecommerce store and point of sale terminals. Sales, inventories, and re-stock amounts are synced between all locations and their online store. Customers can order local delivery online from their closest location, and drivers are sent orders to their customized driver apps. Each location can setup their own promotions and marketing with permissions controlled by the mother company admin.

The customer’s online sales have steadily increased since the launch of their e-commerce sites and they have grown to be the top local pet supply delivery company. In-store sales and walk-ins are also now more efficient, with custom POS usability and better inventory control.

Challenges

  • Create a B2B operations system that can automate process between the company and its suppliers and B2B customers.
  • Create a single operations control panel to control both the B2B and B2C sides of operations.
  • Create a B2C operations system that includes an e-commerce store and point of sale for retail locations.
  • Sync data about suppliers, inventory, sales, and customers between the B2B and B2C operations systems.

Challenges

  • Create a B2B operations system that can automate process between the company and its suppliers and B2B customers.
  • Create a single operations control panel to control both the B2B and B2C sides of operations.
  • Create a B2C operations system that includes an e-commerce store and point of sale for retail locations.
  • Sync data about suppliers, inventory, sales, and customers between the B2B and B2C operations systems.

Results

  • The client is steadily growing to be one of the biggest global fashion wholesalers through efficient B2B management.
  • Retail sales have steadily increased across their e-commerce site and brick and mortar locations.
  • Inventories and supply chain are synced between suppliers, B2B warehouses, and retail locations.
  • Operations are fully controlled from a single dashboard by a single user.

Results

  • The client is steadily growing to be one of the biggest global fashion wholesalers through efficient B2B management.
  • Retail sales have steadily increased across their e-commerce site and brick and mortar locations.
  • Inventories and supply chain are synced between suppliers, B2B warehouses, and retail locations.
  • Operations are fully controlled from a single dashboard by a single user.

Custom Software Development

Digital business solutions built with you every step of the way. Plan, develop, and launch your complex multi vendor and ecommerce ideas with Shuup.

Ready to get started?

Talk to one of our multi-vendor specialists to see what Shuup can do for your enterprise.

Ready to get started?

Talk to one of our multi-vendor specialists to see what Shuup can do for your enterprise.