• Basic messaging using back end between admin and vendors is built in.
  • Messaging between vendors, admin, and customers can be customized using forms and messaging.
  • Other 3rd party chat integrations can be used for chat between admin and customers.
  • A custom chat integration to Twilio is used for customers to chat with vendors from the vendor’s marketplace page or from a vendor’s product page.

Here is a quick video about messaging in Shuup:

To get started with marketplace chat and messaging, contact us.

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